Contact us
For technical support, data-source questions, accessibility feedback, or privacy requests, email support@boundara.app. Include your iOS version, country selected in Boundara, and a description of what happened. Do not send ownership documents or other sensitive personal information.
Restore Boundara Pro
- Use the same Apple Account that made the original purchase.
- Open Boundara and select Settings, then Boundara Pro.
- Tap Restore Purchase. Apple verifies the non-consumable purchase; Boundara does not receive your payment details.
If restoration still fails, confirm the purchase in Apple’s purchase history, restart the app, and contact us with the approximate purchase date.
Parcel not found
Choose the correct cadastral country before tapping the map or searching. Official services can be unavailable temporarily, and some areas have coverage exceptions or incomplete district data.
- Spain excludes Navarra and the Basque Country.
- Italy excludes the autonomous provinces of Trento and Bolzano.
- Poland may have local gaps depending on district sources.
- Dutch map boundaries are positional and must not be used as legal measurements.
Location access
Boundara works without continuous location access. Permission is requested only when you choose to centre the map on your position. Change permission under iOS Settings → Privacy & Security → Location Services → Boundara.
Delete local data
Delete an individual saved parcel from the Saved tab to remove its record and photos copied into Boundara. Deleting the app removes the remaining data managed by Boundara. Files you exported are controlled by the destination app or storage location.